School of Secretarial Studies

Diploma in Executive Secretaryship Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. DES1101 Business English & Presentation Skills 2. DES1102 Text Processing & Keyboarding 3. DES1103 Office Practice 4. DES1104 Basic Shorthand 5. DES1201 Business Communication I 6. DES1202 Business Studies 7. DES1203 Information & Communication Technology 8. DES1204 Office Administration 9. DES1301 Public Relations 10. DES1302 Communication and Task Management 11. DES1303 Workplace Ethics 12. DES2101 Business English II 13. DES2102 Basic Accounting 14. DES2103 Management Theories I 15. DES2104 Management Information I 16. DES2201 Business Communication II 17. DES2202 Human Resources Management I 18. DES2203 Management Theories II 19. DES2204 Management Information II 20. MPW1113/MPW1123 Bahasa Kebangsaan A/B 21. MPW1133 Malaysian Studies 22. MPW1143/MPW1153 Moral/Islamic Studies 23. DES3101 Human Resources Management II 24. DES3102 Customer Care 25. DES3103 Organising Skills 26. DES3104 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

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SUBJECT CODE	: DES3101
SUBJECT NAME	: HUMAN RESOURCES MANAGEMENT II
SEMESTER	: 7
CREDIT HOURS	: 4
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Executive Secretaryship

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Lecture Notes :	DES 3101 Unit 1.pdf DES 3101 Unit 2.pdf DES 3101 Unit 3.pdf
Past Exam Paper :	DES 3101 Human Resource Management II Feb 07.pdf
Syllabus :	DES3101.pdf

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OBJECTIVES

At the end of the course, students will be able to:

• Appreciate the significance of performance management and understand how this is achieved within an organisation.
• Appreciate the importance of manpower training and staff development and have an understanding of the ways in which these are achieved.
• Understand the rights of employees within the national legal system.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

• Organise job interviews for the selection of new staff.
• Develop skills in undertaking job-needs analysis.

SYNOPSIS

Unit 1 Performance Management Setting objectives and standards Assessing performance Appraisal Performance related pay

Unit 2 Developing People Identify training needs Preparing and monitoring training plans Skills training Counselling Competency

Unit 3 Legal Aspects Policies and procedures Equal opportunities Contracts of employment Redundancy Grievance procedures Discipline procedures