School of Secretarial Studies

Diploma in Executive Secretaryship Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. DES1101 Business English & Presentation Skills 2. DES1102 Text Processing & Keyboarding 3. DES1103 Office Practice 4. DES1104 Basic Shorthand 5. DES1201 Business Communication I 6. DES1202 Business Studies 7. DES1203 Information & Communication Technology 8. DES1204 Office Administration 9. DES1301 Public Relations 10. DES1302 Communication and Task Management 11. DES1303 Workplace Ethics 12. DES2101 Business English II 13. DES2102 Basic Accounting 14. DES2103 Management Theories I 15. DES2104 Management Information I 16. DES2201 Business Communication II 17. DES2202 Human Resources Management I 18. DES2203 Management Theories II 19. DES2204 Management Information II 20. MPW1113/MPW1123 Bahasa Kebangsaan A/B 21. MPW1133 Malaysian Studies 22. MPW1143/MPW1153 Moral/Islamic Studies 23. DES3101 Human Resources Management II 24. DES3102 Customer Care 25. DES3103 Organising Skills 26. DES3104 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

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SUBJECT CODE	: DES2203
SUBJECT NAME	: MANAGEMENT THEORIES II
SEMESTER	: 5
CREDIT HOURS	: 4
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Executive Secretaryship

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Lecture Notes :	DES 2203 Unit 1.pdf DES 2203 unit 2.pdf DES 2203 Unit 3.pdf DES 2203 Unit 4.pdf
Past Exam Paper :	DES 2203 Management Theories II - Feb 07.pdf
Syllabus :	DES2203.pdf

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OBJECTIVES

The objectives are to:

• Understand how change can affect organisations and the people who work for them.
• Know how multinational corporations have affected and modified management theories.
• Understand how companies manage risk.
• Understand how stress may affect the management of companies and what should be done to reduce the negative impact of stress.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

• Understand the internal structures of organisations.
• List and understand the development of different theories of management.
• Understand and analyse decision-making skills.

SYNOPSIS

Unit 1 - Managing Change Types of change, effects of change on employees and organisation. Resistance to change and overcoming resistance to change.

Unit 2 - International Management Towards a unified global management theory. Multinational corporations.

Unit 3 - Managing Stress Causes of stress, effects of stress on work and overcoming stress.

Unit 4 - Risk Management Insurable risk, non-insurable risk. Insurance: type and principles.