School of Secretarial Studies

Diploma in Executive Secretaryship
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Other Subjects
1. DES1101 Business English & Presentation Skills
2. DES1102 Text Processing & Keyboarding
3. DES1103 Office Practice
4. DES1104 Basic Shorthand
5. DES1201 Business Communication I
6. DES1202 Business Studies
7. DES1203 Information & Communication Technology
8. DES1204 Office Administration
9. DES1301 Public Relations
10. DES1302 Communication and Task Management
11. DES1303 Workplace Ethics
12. DES2101 Business English II
13. DES2102 Basic Accounting
14. DES2103 Management Theories I
15. DES2104 Management Information I
16. DES2201 Business Communication II
17. DES2202 Human Resources Management I
18. DES2203 Management Theories II
19. DES2204 Management Information II
20. MPW1113/MPW1123 Bahasa Kebangsaan A/B
21. MPW1133 Malaysian Studies
22. MPW1143/MPW1153 Moral/Islamic Studies
23. DES3101 Human Resources Management II
24. DES3102 Customer Care
25. DES3103 Organising Skills
26. DES3104 Personality Development



Programs Offered
1. Certificate of Office Administration
2. Diploma in Executive Secretaryship
3. Diploma in Corporate Administration

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SUBJECT CODE : DES2202
SUBJECT NAME : HUMAN RESOURCES MANAGEMENT I
SEMESTER : 5
CREDIT HOURS : 4
SCHOOL : School of Secretarial Studies
COURSE : Diploma / Diploma in Executive Secretaryship



Lecture Notes :

DES 2202 Week 1-3.pdf

DES 2202 Week 4-7.pdf

DES 2202 Week 8-9.pdf

DES 2202 Week 10.pdf

DES 2202 Week 11-12.pdf

Past Exam Paper : DES 2202 Human Resource Management I.pdf   
Syllabus : DES2202.pdf   


OBJECTIVES

On completing this unit students will be able to :

  • Understand the importance of good HR management within an organisation.
  • Understand management practices such as staff motivation and team building that would help establish good employee relations.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

  • Organise job interviews for the selection of new staff.
  • Develop skills in undertaking job-needs analysis.

SYNOPSIS

Unit 1 - Overview of the Role of Personnel and Industrial Functions

Unit 2 - People at Work

  • Inter - relationship
  • Groups
  • Goals of the organisation and the individual
  • Role Theory - types of role
  • Motivation
  • Empowerment

Unit 3 - Supervision

  • The role of the supervisor
  • The supervisor as a team leader
  • Team building
  • Team briefing
  • Team players and the value of individualism
  • Dealing with conflict

Unit 4 - Recruitment and Selection

  • Human Resources Planning
  • Job Analysis
  • Recruitment procedures and methods
  • Interviewing and selection techniques






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