School of Secretarial Studies

Diploma in Executive Secretaryship Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. DES1101 Business English & Presentation Skills 2. DES1102 Text Processing & Keyboarding 3. DES1103 Office Practice 4. DES1104 Basic Shorthand 5. DES1201 Business Communication I 6. DES1202 Business Studies 7. DES1203 Information & Communication Technology 8. DES1204 Office Administration 9. DES1301 Public Relations 10. DES1302 Communication and Task Management 11. DES1303 Workplace Ethics 12. DES2101 Business English II 13. DES2102 Basic Accounting 14. DES2103 Management Theories I 15. DES2104 Management Information I 16. DES2201 Business Communication II 17. DES2202 Human Resources Management I 18. DES2203 Management Theories II 19. DES2204 Management Information II 20. MPW1113/MPW1123 Bahasa Kebangsaan A/B 21. MPW1133 Malaysian Studies 22. MPW1143/MPW1153 Moral/Islamic Studies 23. DES3101 Human Resources Management II 24. DES3102 Customer Care 25. DES3103 Organising Skills 26. DES3104 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

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SUBJECT CODE	: DES2104
SUBJECT NAME	: MANAGEMENT INFORMATION I
SEMESTER	: 4
CREDIT HOURS	: 4
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Executive Secretaryship

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Lecture Notes :	DES 2104 Lesson 1.pdf DES 2104 Lesson 2.pdf DES 2104 Lesson 3.pdf DES 2104 Lesson 4.pdf DES 2104 Lesson 5.pdf DES 2104 Lesson 6.pdf DES 2104 Lesson 7.pdf DES 2104 Lesson 8.pdf DES 2104 Lesson 9.pdf DES 2104 Lesson 10.pdf
Past Exam Paper :	DES 2104 Managment Information I - May 08.pdf
Syllabus :	DES2104.pdf

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OBJECTIVES

The objectives are to:

• Appreciate the importance of accurate, comprehensive and timely information in the management process.
• Design questionnaire to collect information.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

• Evaluate the need for information within an organisation and to develop the ability to organise, analyse and communicate information (including quantitative information) for management.

SYNOPSIS

Unit 1 - Managing Management Information Data and information. Sources of information, internal and external. Functions and levels of management and managers' information requirements. Requirements of an information system. The use of Information Technology in the provision of management information.

Unit 2 - Quantitative Methods The collection of data: The need for statistical data, and its collection. Data collection, including questionnaire design.

Presentation and Analysis of data Tables Pictorial representation: line graphs, pictograms, pie and bar charts. Central tendency Frequency distributions