School of Secretarial Studies

Diploma in Executive Secretaryship Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. DES1101 Business English & Presentation Skills 2. DES1102 Text Processing & Keyboarding 3. DES1103 Office Practice 4. DES1104 Basic Shorthand 5. DES1201 Business Communication I 6. DES1202 Business Studies 7. DES1203 Information & Communication Technology 8. DES1204 Office Administration 9. DES1301 Public Relations 10. DES1302 Communication and Task Management 11. DES1303 Workplace Ethics 12. DES2101 Business English II 13. DES2102 Basic Accounting 14. DES2103 Management Theories I 15. DES2104 Management Information I 16. DES2201 Business Communication II 17. DES2202 Human Resources Management I 18. DES2203 Management Theories II 19. DES2204 Management Information II 20. MPW1113/MPW1123 Bahasa Kebangsaan A/B 21. MPW1133 Malaysian Studies 22. MPW1143/MPW1153 Moral/Islamic Studies 23. DES3101 Human Resources Management II 24. DES3102 Customer Care 25. DES3103 Organising Skills 26. DES3104 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

---

SUBJECT CODE	: DES2103
SUBJECT NAME	: MANAGEMENT THEORIES I
SEMESTER	: 4
CREDIT HOURS	: 4
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Executive Secretaryship

---

Lecture Notes :	DES 2103 Unit 1.pdf DES 2103 Unit 2.pdf DES 2103 Unit 3.pdf DES 2103 Unit 4.pdf DES 2103 Unit 5.pdf DES 2103 Unit 6.pdf DES 2103 Unit 7.pdf DES 2103 Unit 8-9.pdf DES 2103 Unit 9-10.pdf DES 2103 Unit 11 -12.pdf DES 2103 Unit 13.pdf
Past Exam Paper :	DES 2103 Management Theories I - July 07.pdf
Syllabus :	DES2103.pdf

---

OBJECTIVES

The objective of this unit is to:

• Identify and analyse the different types of business organisations that operate in our midst.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

• Understand the internal structures of organisations.
• List and understand the development of different theories of management.
• Understand and analyse decision-making skills.

SYNOPSIS

MANAGEMENT Unit 1 - Developments in Management Theory 1910 - 1990. Classical school (Henri Fayol) Scientific management (Taylor) Bureaucracy (Max Weber)

Unit 2 - Max Weber And The Idea Of Bureaucracy, Principles, Functions And Organisation Structure. 14 principles of management (Fayol)

Unit 3 - Management Levels, Roles and Skills.

ORGANIZATIONS Unit 4 - Definition and Importance of Organizations

Unit 5 - Types of Organisations Sole Trader Partnership Joint-stock company - Private & Public Ltd.

Unit 6 - Structure of Organisations Functional Divisional Geographical Product - based Matrix Centralization & decentralization

LEADERSHIP Unit 7 - Definition of Leadership

Unit 8 - Types of Leadership People-task orientation Contingency approach

Unit 9 - Key Variables in Leadership

Unit 10 - Importance Of A Leader (Theories) Traits theory Style theory

DECISION MAKING SKILLS Unit 11 - Definition of decision making

Unit 12 - Decision making process Step 1 - problem awareness Step 2 - Problem definition Step 3 - Decision making Step 4 - Action plan implementation Step 5 - Follow through

Unit 13 - Types of Decision Individual Group decision making Importance of group decision making Aids towards effective decision Barriers towards effective decision.