School of Secretarial Studies

Diploma in Executive Secretaryship Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. DES1101 Business English & Presentation Skills 2. DES1102 Text Processing & Keyboarding 3. DES1103 Office Practice 4. DES1104 Basic Shorthand 5. DES1201 Business Communication I 6. DES1202 Business Studies 7. DES1203 Information & Communication Technology 8. DES1204 Office Administration 9. DES1301 Public Relations 10. DES1302 Communication and Task Management 11. DES1303 Workplace Ethics 12. DES2101 Business English II 13. DES2102 Basic Accounting 14. DES2103 Management Theories I 15. DES2104 Management Information I 16. DES2201 Business Communication II 17. DES2202 Human Resources Management I 18. DES2203 Management Theories II 19. DES2204 Management Information II 20. MPW1113/MPW1123 Bahasa Kebangsaan A/B 21. MPW1133 Malaysian Studies 22. MPW1143/MPW1153 Moral/Islamic Studies 23. DES3101 Human Resources Management II 24. DES3102 Customer Care 25. DES3103 Organising Skills 26. DES3104 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

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SUBJECT CODE	: DES1303
SUBJECT NAME	: WORKPLACE ETHICS
SEMESTER	: 3
CREDIT HOURS	: 2
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Executive Secretaryship

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Lecture Notes :	DES 1303 Chapter 1.pdf DES 1303 Chapter 2.pdf DES 1303 Chapter 3.pdf DES 1303 Chapter 4.pdf DES 1303 Chapter 5.pdf DES 1303 Chapter 6.pdf DES 1303 Chapter 7.pdf DES 1303 Chapter 8.pdf DES 1303 Chapter 9.pdf DES 1303 Chapter 10.pdf DES 1303 Ethics Assignment.pdf
Past Exam Paper :	DES 1303 Workplace Ethics - Dec 07.pdf
Syllabus :	DES1303.pdf

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OBJECTIVES

At the end of the course, students should be able to:

• Understand the work culture expected of staff working in an organisation
• Appreciate the need to maintain good interpersonal relationship with staff at all levels
• Understand the need of staff to work conscientiously to meet the organisations objectives
• Know the rights, duties and obligations of employees in an organisation
• Appreciate the need to have healthy and safe working conditions
• Identify the ethics required in the use of computers and the ethics of job discrimination
• Understand the principles related to sexual harassment; intellectual property; corporate disclosure; customer relations and marketing.

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

• Work in an office in an efficient and effective manner with good understanding of the work ethics required by organisations of its employees.

SYNOPSIS

Unit 1 - Work culture punctuality deadlines positive attitude confidentiality protocol interpersonal relationship

Unit 2 - Teamwork and professionalism working with others achieving company objectives responsibilities of employees

Unit 3 - The individual in the organisation the rational organisation employees' obligations rights and duties of employees whistle-blowing

Unit 4 - Working conditions Health and safety at work Employers' and employees' responsibilities

Unit 5 - Computer Ethics Crime, abuse and hacker ethics Property rights - software Moral permissibility of individual copying

Unit 6 - The ethics of job discrimination Nature and extend of discrimination Rights and justice Affirmative action

Unit 7 - Sexual Harassment and Kickbacks Behaviour Remedies Ethics of receiving kickbacks and its consequences

Unit 8 - Protecting intellectual property, corporate disclosure and insider trading Intellectual property Industrial espionage Corporate disclosure Insider trading

Unit 9 - Customer relations and marketing Dealing with difficult customers Ethics in marketing and sales Moral responsibility in advertising

Unit 10 - Job satisfaction and dissatisfaction Enhancing the quality of work life