| SUBJECT CODE |
: DES1103 |
| SUBJECT NAME |
: OFFICE PRACTICE |
| SEMESTER |
: 1 |
| CREDIT HOURS |
: 3 |
| SCHOOL |
: School of Secretarial Studies |
| COURSE |
: Diploma / Diploma in Executive Secretaryship |
OBJECTIVES
On completing this unit students will be able to:
- Describe the main functions of an administrative environment.
- Explain legislation relating to administrative procedures.
- Use and evaluate a range of routine administrative procedures.
- Use and evaluate a range of office technology and communication systems.
- Identify and apply methods for planning and organising.
LEARNING OUTCOME
Upon completion of this unit, students will be able to:
- Co-ordinate work efficiently with colleagues
- Appreciate health and safety at work.
SYNOPSIS
Unit 1
- Describe the functions of an administrative environment.
Unit 2
- Explain the importance of health and safety in the workplace.
- Explain the importance of security in the workplace.
Unit 3
- Use and explain the correct methods of handling incoming and outgoing mail.
- Demonstrate and explain effective use of manual and computerised filing systems.
- Use appropriate procedures for stationary stock control systems.
- Explain the procedures involved in ordering goods and services.
- Demonstrate and explain correct reception procedures.
Unit 4
- Describe the advantages and compare the costs, security and effectiveness of the main telecommunication systems available.
- Identify and use the main sources available for researching and supplying information.
Unit 5
- Identify and apply the main principles involved in the use of planning aids to schedule work
Semester & Subjects
Calendar & Timetable
Video Seminars
