School of Secretarial Studies

Diploma in Corporate Administration Home Semester & Subjects Calendar & Timetable Video Seminars Other Subjects 1. MPW1113/MPW1123 Bahasa Kebangsaan A/B 2. DCA101 Business English 3. DCA102 Business Statistics 4. DCA103 Business Accounting 5. DCA104 Management Theories 6. DCA105 Desktop Publshing and Database 7. DCA106 Financial Accounting 8. DCA107 Human Resources Management 9. DCA108 Micoeconomics 10. MPW1133 Malaysian Studies 11. DCA109 Business Communication 12. DCA110 Business Organisation & Management 13. DCA111 Macroeconomics 14. MPW1143/MPW1153 Moral/Islamic Studies 15. DCA112 Quantitative Methods 16. DCA201 Cost Accounting 17. DCA202 Information Technology 18. DCA203 Law of Meetings 19. DCA204 Public Relations 20. DCA205 Business Ethics 21. DCA206 Business Law 22. DCA207 Corporate Administration I 23. DCA208 Financal Management 24. DCA209 Management Information System 25. DCA210 Taxation 26. DCA211 Corporate Administration II 27. DCA212 Corporate Compliance & Practice 28. DCA213 Marketing 29. DCA214 Personality Development Programs Offered 1. Certificate of Office Administration 2. Diploma in Executive Secretaryship 3. Diploma in Corporate Administration » All stamfordonline Courses

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SUBJECT CODE	: DCA109
SUBJECT NAME	: BUSINESS COMMUNICATION
SEMESTER	: 3
CREDIT HOURS	: 3
SCHOOL	: School of Secretarial Studies
COURSE	: Diploma / Diploma in Corporate Administration

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Lecture Notes :	DCA 109 Lecture 1.pdf DCA 109 Lecture 2.pdf DCA 109 Lecture 3.pdf DCA 109 Lecture 4.pdf DCA 109 Lecture 5.pdf DCA 109 Lecture 6.pdf DCA 109 Lecture 7.pdf DCA 109 Lecture 8.pdf DCA 109 Lecture 9.pdf DCA 109 Lecture 10.pdf DCA 109 Lecture 11 & 12.pdf DCA 109 Lecture 13.pdf DCA 109 Lecture 14.pdf
Past Exam Paper :	DCA 109 Bus Comm Oct 06.pdf
Syllabus :	DCA109.pdf

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OBJECTIVES
The objective of the subject is to teach students to communicate effectively using theories of communication and appropriate modes of communication, as situation demands.

LEARNING OUTCOME
On completion of this subject, the learners should be able to:

• describe the theories of the communication process
• apply the basic telephone skills and techniques
• demonstrate ways to conduct a formal meeting
• write business documents
• deliver an oral presentation.

SYNOPSIS

Theories of communication; principles of effective communication; different modes of communication including letters, memos, newsletters, etc.; electronic communication including e-mail, telex and telegram; communicating for different purposes ﾖ letters, advertisements, resumes and publicity materials; report writing; visual and pictorial communication; general principles of design in communication.