| SUBJECT CODE |
: DBA 106 |
| SUBJECT NAME |
: CONTEMPORARY BUSINESS ORGANISATION |
| SEMESTER |
: 2 |
| CREDIT HOURS |
: 3 |
| SCHOOL |
: School of Business and Marketing |
| COURSE |
: Diploma / Diploma in Business Administration |
OBJECTIVES
The
aim of this unit is to explore the impact of the Total Quality
Management philosophy on modern business practice. The students will
explore how quality systems are established and managed, how the
commitment and talents of participating staff are harnessed to achieve
continuously improving levels of customer satisfaction.
LEARNING OUTCOME
SYNOPSIS
This
unit will cover the main principles behind the management of people in
organisations, which are essential for anyone expecting to be involved
in management within any size of organisation.