School of Secretarial Studies

Certificate of Office Administration
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Other Subjects
1. COA101 Business Communication I
2. COA102 Business English
3. COA103 Business Studies
4. COA104 Office Procedures I
5. COA105 Word Processing Techniques
6. COA106 Spreadsheet Processing Techniques
7. COA201 Business Communication II
8. COA202 Book-Keeping & Accounts
9. COA203 Work Ethics
10. COA204 Office Procedures II
11. COA205 Outlook Express and Powerpoint
12. COA206 Access and Desktop Publishing
13. COA301 Personality Development
14. COA302 Practical Training
15. MPW1133 Malaysian Studies
16. MPW1143/MPW1153 Moral/Islamic Studies
17. MPW1113/MPW1123 Bahasa Kebangsaan A/B



Programs Offered
1. Certificate of Office Administration
2. Diploma in Executive Secretaryship
3. Diploma in Corporate Administration

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SUBJECT CODE : COA106
SUBJECT NAME : WORD PROCESSING TECHNIQUES
SEMESTER : 1
CREDIT HOURS : 2
SCHOOL : School of Secretarial Studies
COURSE : Certificate in Office Administration



Lecture Notes :

Past Exam Paper :
Syllabus :


OBJECTIVES

  • Produce letters, memoranda, reports
  • Design leaflets and notices
  • Produce appropriate business documents

LEARNING OUTCOME

Upon completion of this unit, students will be able to:

  • acquire skills needed to produce general business documents competently
  • apply specialist functions efficiently to produce professional quality documents

SYNOPSIS

Unit 1 - Getting started with word

  • Introduction to home keys

Unit 2 - Editing a document

  • Introduction to editing tools

Unit 3 - Using templates and wizards

  • Cutting and pasting pictures

Unit 4 - Formatting text

  • Justify, left align/right align

Unit 5 - Changing the layout of a document

  • Landscape or Portrait

Unit 6 - Using automated formatting

  • Introduction to selection of standard format

Unit 7 - Using editing and proofing tools

  • Exercise with corrections

Unit 8 - Working with graphics

  • Insert and import/export pictures

Unit 9 - Working with columns

  • Exercise with selection of few columns

Unit 10 - Working with tables

  • Exercise with tables

Unit 11 - Word and the web






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